How Inlit AI Works

Our intelligent AI system handles inbound customer support and receptionist calls seamlessly, ensuring you never miss an opportunity while providing instant assistance.

Inbound Call Management

Never Miss Another Customer Call

When customers call your business, our AI receptionist provides instant, professional service that converts inquiries into appointments.

1

Customer Calls

A potential customer dials your business number looking for information about your services, wanting to book an appointment, or needing support.

Incoming call from (555) 123-4567

Customer looking for salon appointment

2

AI Answers Instantly

Our AI receptionist picks up with a professional, personalized greeting. It understands natural language and can handle complex conversations.

"Hello! Thank you for calling Bella's Beauty Salon. I'm Alex. How can I help you today?"

"Hi, I'd like to book a haircut appointment for this weekend."

3

Books Appointment

The AI automatically books appointments directly into your existing systems like Square, Acuity, MindBody, and other booking platforms. It checks availability in real-time and sends confirmation details via SMS and email.

✅ Appointment Booked

Saturday, 2:00 PM - Haircut with Sarah

Confirmation sent to customer

Customer Support Management

Instant Customer Support That Satisfies

Our AI provides immediate, knowledgeable support to existing customers, handling common issues and escalating complex cases to your team.

1

Customer Needs Help

Existing customers call with questions about services, billing issues, appointment changes, or technical support needs that require immediate attention.

📞 Incoming: Sarah Johnson

Existing customer - billing question

Priority: Medium

2

AI Provides Solution

The AI instantly accesses customer information and provides accurate answers, processes requests, or guides customers through step-by-step solutions.

"I see you have a question about your recent invoice. Let me pull up your account..."

"Yes, I was charged twice for my appointment last week."

✅ Issue identified and resolved

3

Escalates if Needed

For complex issues requiring human intervention, the AI seamlessly transfers to your team or schedules a callback, ensuring customers always get the help they need.

✅ Issue Resolved

Refund processed - 24-48 hours

Customer satisfaction: High

The Results Speak for Themselves

Businesses using Inlit AI see immediate improvements in customer service and support responsiveness.

24/7
Always available to take calls
3x
Higher conversion rates
0
Missed opportunities
90%
Faster response times

Ready to Transform Your Business Communications?

Join the businesses already using Inlit AI to never miss a call and provide instant customer support automatically.

Join the Beta

Be among the first to experience AI-powered phone automation for your business.

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